“Our generative AI agents are more capable every day as the models we’ve built get smarter and as we apply them to more of our 83,000 customers,” said Arun Rajan, chief strategy and innovation officer at C.H. Robinson. “Each additional shipping step we’ve automated beyond those has created new leaps in efficiency for global supply chains and freed our people to do more high-value work for our customers.”

“When you have 4PL services, you have true visibility across your supply chain. You can quickly understand which orders will be impacted by the Canadian tariff, your options for sourcing those items in other places like Puerto Rico or Europe, and the effects of switching suppliers,” says Noah Hoffman, VP for retail logistics at C.H. Robinson.

“Shippers are tired of having to piece together TMS, 3PL, and 4PL services. They want to be able to get those services in one place but also affordably choose which they need—whether they’re a small business or one of the largest shippers in the world,” says Michael Castagnetto, president of NAST for C.H. Robinson.