According to Mike Short, President of Global Forwarding at C.H. Robinson, the timing could not be more appropriate: “We launched ACE Import Intelligence because we saw a growing need for visibility across broker networks, better compliance oversight and smarter use of customs data, and the current market environment has only accelerated that.

“Although we’re approaching traditional retail peak season for ocean, it’s not likely the industry will see traditional peak volumes, as many of our 7,500 retail customers are working through inventories and being highly selective and strategic, bringing in only the essential products they must import,” said Mike Short, president of global freight forwarding for C.H. Robinson. 

Brokers like C.H. Robinson are preparing for the upcoming NMFC overhaul on July 19. "It can easily take up to 10 minutes to manually look up or confirm the freight class and code for every emailed LTL tender, Chief Strategy and Innovation Officer Arun Rajan said. “For shipments the AI agent is reasoning through for the first time, it can choose a freight classification in about 10 seconds.”