On January 27, 2026, U.S. Customs and Border Protection (CBP) issued Cargo Systems Messaging Service (CSMS) #67513690 announcing the release of a new FAQ document and additional resources to help importers prepare for the upcoming transition to mandatory ACH electronic refunds.
CBP has published a reference sheet, information notices, training guides, and the new ACE Portal and ACH Refunds FAQ document to support importers during this transition.
Importers who do not have an ACE Portal account are required to create one in order to receive ACH refunds electronically.
Importers who have an ACE Portal account and are not currently enrolled for ACH Refunds must update their U.S. banking information on the “ACH Refund Authorization” tab in their ACE Portal account.
Beginning February 6, 2026, CBP will issue all refunds electronically via Automated Clearing House (ACH). This change affects all importers to the United States including foreign importers of record. All CBP refunds are issued in USD. Importers must have a US bank account.
For additional information, review the resources provided in CSMS# 67513690 and Trade Information Notice.
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